Personal profiles
Task oriented individual who possess professional customer services and sales experience. Excel in fast paced environments as well as supervising, managing and motivating team members to increase productivity. Perform well under pressure independently and as part of a team.
Skills
First-class communications skills Literacy & Numeracy
Highly PC literate Working to deadlines
Management and leadership Working well by own initiative
Problem solving Prioritization and organizational skills
Making decisions Cash handling
Negotiating research skills
Motivating people Languages: Fluent in English, German, Macedonian, Albanian and Bosnian
Employment history
Stagecoach driver West ham June 2016 – 2022
Shunter & Cleaner supervisor Wood Green Garage & Barking Arriva Cordant June 2015 – Feb 2017
Meet the Garages targets by running the buses fueling parking. Getting the buses from one garage to another etc. deal with any inquiries and complaints and monitor the staff
Sale Associate Celtic Bakers May 2014 – Sep 2015
Duties Included: Coordinating with customers by asking open-ended questions to identify requirements and make relevant merchandise suggestions, handling responsibilities of promoting a safe working and shopping environment to maximize the experience of shopping. Communicating special features and benefits of the available stocks to customers to influence buying decision. Responsible for providing prompt and courteous service to customers and assist sales associates in handling cash register by checking all types of payment received for products sold
Perform multi-function tasks live receiving, maintaining and organizing stock.
Sales Assistant Blackberry Pharmacy Aug 2010 – April 2012
dealing with customers from different back grounds. Skills on selling limited demanded products. Stock rotations and maintenance. Cleanind and opening store meeting daily targets Understanding customers' needs and working hard to provide them with best services. Working well under pressure
Manager Assistant Sloboda Prevoz Nov 2007 – Aug 2010
Duties included: Conducting a monthly stock check at different stores with local managers, comparing the count with computer records and reporting back the results to head office. It also includes training managers and local sales staff in each of the three locations where we have concession counters on how to use the company computer system. It involves occasional work on the sales counters to cover staff shortages.
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Sales Assistant (Watches) Argos Store, Edgware Road, London April 2004 – July 2004
Duties included: Encouraging customers to try on an assortment of styles so as to show them the quality and perfectness of the products and how they fit on them. I deal with luxury of designer watches such as Armani, Breil, Calvin Klein, Dolce & Gabbana, DKNY and Guess.
Education and qualifications
Foundation degree Biochemistry (Hons) in Science Passed 1st year Sept 2009 – Aug 2010
BTEC National Diploma in Science (M/M/M) September 2005 – July 2008
Full UK driving license / Full bus license / LGV Pass Pass
SIA license pass pass
Hobbies and interests
Reading books and novels of Gem and listening to different types of music. Also I am an active person who enjoys cycling and body conditioning, swimming, football and martial art in spare time.
References – Available upon request
